The SAHRC said in a statement at the time that in a South African context “words such as ‘baboon’ and ‘monkey’ were not neutral terms” and were used to demean black people’s humanity and position certain races as superior to others. H&M said it was aware its apology was insufficient to address the hurt the advert had caused.
“We made a terrible mistake and we would like South Africans to understand that it will never happen again‚” H&M representative Rob Hekkers said.

H&M South Africa manager Pär Darj presented the clothing retailer’s plans to the SAHRC on March 28 and discussed concerns the SAHRC raised during their meeting on January 19.

The SAHRC welcomed H&M appointing managers to oversee diversity and inclusiveness‚ train staff on transformation and racism‚ H&M agreeing to submit its internal policies on gender and equality‚ proving progress reports‚ and meeting quarterly with the SAHRC to give feedback on these policies.

The SAHRC said its discussions with H&M formed part of its “broader efforts to address the tenuous relationship between business and human rights”. “The Commission will continue to monitor the above commitments.”

Source: Times Live