lodge complaint button
commissioners button
programmes button
provinces button
publications button
calendar button
fraud hotline button

Limpopo patients ‘forced to reveal illnesses in front of others’

08 June 2018

Polokwane Provincial Hospital has problems ranging from expired medication, a shortage of consultation rooms, a poor filing system, broken laundry machines and expired food.

The South African Human Rights Commission (SAHRC) has described the crisis happening at public health facilities in Limpopo as in need of urgent intervention before the health system collapses.
Expired medicines and rotten food found at Polokwane Provincial Hospital and patients being forced to wait many hours before receiving help at Kgapane Hospital in Mopani district are among the issues that need to be urgently addressed, and have been blamed on poor leadership.
Missing files
Polokwane Provincial Hospital, regarded as the best in the province, is marred with problems ranging from expired medication, a shortage of consultation rooms, a poor filing system, laundry machines that don’t work and expired food in the kitchen.

The SAHRC paid a surprised visit to the facility and discovered expired food and medicines that were going to be given to patients.
A poor filing system means that patients are required to open a new file every time they visit the hospital, as the staff cannot locate old files. Hundreds of patients seeking better health care services from specialists are transferred to the Polokwane Provincial Hospital from regional hospitals within the province. Patients are forced to consult with doctors in the open, in front of other patients, due to shortage of consultation rooms.
“It is a violation of a human rights when patients are forced to reveal their illnesses in front of others. Imagine a chronically ill patient being forced to consult in the open. It is something we cannot allow to carry on. The filing system is also non-existent and doctors are unable to find patients' medical histories,” said Victor Mavhidula, SAHRC commissioner in the province.
Health system 'very distressed'
He added: “We also found expired medications and old food at the hospital which raises a lot of questions about the leadership. The laundry machine is also not working. If we allow the provincial hospital to collapse we will be saying that the public health system in the province has collapsed, as it is regarded as the best hospital in the province. Something needs to be done urgently to address the situation and we will not rest until everything is in order.”
On Tuesday, Health Minister Dr Aaron Motsoaledi admitted that the public health system in the country is faced with various challenges: “It is very true and self-evident that the healthcare system is very distressed and going through hard times.”
The SAHRC will be presenting its findings at Polokwane Provincial Hospital to the MEC of Health, Dr Phophi Ramathuba, in order to request a high level intervention.
During her visit to Kgapane Hospital in Mopani district following several complaints from patients which circulated through social media, Dr Ramathuba blamed the poor treatment of patients on poor leadership at the hospital. She has since introduced a new interim management as a temporary solution.
She has also asked patients to visit their local clinics first before going to hospitals.

Source: Health-e News.

About us

Understanding PAIA

The Human Rights Commission is the national institution established to support constitutional democracy. It is committed to promote respect for, observance of and protection of human rights for everyone without fear or favour.

Sentinel House, Sunnyside Office Park, 32 Princess of Wales Terrace, Parktown, Johannesburg, South Africa

011 877 3600 (Switchboard)