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Transforming Society

Securing Rights

Restoring Dignity

Racial incident at Scottburgh KFC condemned

08 May 2019

The identity of the man could not be confirmed by police at the time of going to press. However, we will follow the story closely and report on any subsequent arrests and/or court appearances.

A Scottburgh local who works abroad has been reported to the police after a racist rant was caught on video. The video, published on Facebook, shows a customer verbally attacking staff at KFC Scottburgh. During the incident last Friday evening, the man addressed the Indian manager as a ‘c*&lie.’ The incident will also be reported to the Human Rights Commission.
Mid South Coast Mail interviewed the eyewitness who filmed the incident. “I had placed my order when I heard this guy storm in and shout for the manager. He called out three times, his voice getting louder as he banged the counter top. This is when I started recording on my cell phone.” The eyewitness requested anonymity.

In the video, the angry man claims that this is the third time in one week that there was a problem with his orders. His wife, in an interview with digital online media platform IndianSpice, said that her husband had been told to ‘f*ck off’ when he tried to complain about his order telephonically and that this caused him to lose his temper. When asked whether this had happened, KFC declined to comment, nor was the publication able to track down the man or his wife for comment.

During the confrontation at the store, the man was videoed asking the manager to repeat what he had said on the telephone before telling the manager, “Dis f*kin c*&lie kak”. He appears to threaten the manager, saying, “I know where to find you, you piece of sh*t”.
At one point in the video, the man is even seen attempting to jump over the counter after the manager said he would have him arrested.
As the manager walks away, the man turns to the other customers, telling them to check their meals because the franchise will ‘steal’ from them. This is when an Indian customer confronts the man, saying he objects to the use of the word ‘c*&lie’. In the video, the man is heard telling the customer, “don’t start with me” before walking out.

In its most recent annual report, the South African Human Rights Commission (SAHCR) revealed that the highest number of complaints it received concerned racism. Its record reflected 450 racism complaints logged in 2013/2014, 643 in 2014/2015 and 705 in 2016/2017. The commission expressed its concern, a sentiment echoed by KFC Africa’s Public Affairs Director Thabisa Mkhwanazi in reaction to the incident.

Source: South Coast Herald

The South African Human Rights Commission.

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The Human Rights Commission is the national institution established to support constitutional democracy. It is committed to promote respect for, observance of and protection of human rights for everyone without fear or favour.

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